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Your privacy on our website
any information about current or former members/subscribers to anyone.
Why we collect personal and/or non-personal information
In general, we collect your personal and/or non-personal information from our web sites to:
1) provide and administer products and services you request or authorize;
2) verify and identify members and subscribers CDLDU;
3) understand your opinions on issues affecting the trucking industry;
4) respond to your requests;
5) tailor our site to meet the needs and interests of our visitors;
6) compile demographic information about our visitors;
7) track overall visitor traffic patterns or trends;
8) update our main database with your most current information
The information we collect
The personal and/or non-personal information we collect from you will vary depending on the type of product, service, or inquiry you choose. The following is a description of the different areas featured on our web site where we ask you to provide personal or non-personal information.
Online forms: The CDL Drivers Unlimited, Inc. site provides online forms to request applications for certain programs, request quotes, sign up for membership with CDLDU, pay for membership dues and/or products and services. The specific information we collect from online forms will vary depending on the type of product, service, or inquiry you choose. For example, the information we may collect from online forms includes (but is not limited to) name, address, telephone number, date of birth, credit card number and details about your trucking operation.
All Industry information alerts: When you register, informational, legislative alerts or security alerts, you will be notified via e-mail when there is breaking news or issues affecting you. Your e-mail address is stored on our file server. We do not use a third-party list builder to send these alerts. Occasionally, CDLDU staff will contact you by telephone if we think immediate action to an issue is needed. The courtesy call is made to inform you of the issue and the recommended action you should take.
If at any time you want to be removed from these alerts, you will find an unsubscribe link at the bottom of every e-mail you receive.
Monthly e-mail news: When you register as a Subscriber or Full Member, you are asked to submit your e-mail address, first and last name. Your e-mail address is stored on our file server. We do not use a third-party list builder to send monthly e-mail news. If at any time you want to be removed from the monthly e-mail news, you will find an unsubscribe link at the bottom of every e-mail you receive.
Surveys: CDLDU collects information from you when you voluntarily participate in our online surveys. The information we may collect from surveys includes (but is not limited to) your name, address, phone number and e-mail address. However, most of our online surveys are blind surveys so personal information is not asked for or collected.
Cookies and log files
Non-personal information is automatically collected through the standard operation of our Internet server. Our server collects non-personal information using session cookies. Cookies do not reveal personal information about you. A session cookie is a line of text that is stored temporarily in your computer’s memory and not written to your computer’s hard drive. Because this type of cookie is not written to your computer’s hard drive, it is destroyed as soon as you close your browser.
A session cookie makes it possible for you to access different areas of our web site without re-registering or re-entering your password. The help function on most browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely. However, if you do not accept cookies, some pages on our site will not display properly or you may receive error messages.
Log files also are used to collect non-personal information such as the date and time of your visit to the web site, your IP address and your browser type. This non-personal information allows us to track traffic patterns and trends or to identify technical problems with our site.
Information we may disclose
We do not sell or rent any members’ or subscribers’ personal information to telemarketers, mailing list brokers or any other company. We may disclose your information to third parties only upon your proper request, or as required or permitted by law. Additionally, we disclose your information in the limited manner necessary to service or process transactions you request or authorize. See the section titled “To whom we disclose information” for a list of outside companies in which your information may be shared in order to service or process your request.
We may share aggregate statistics compiled from online surveys with the media, government agencies, and other third parties. We also may publish, online or in print, aggregate statistics compiled from the surveys. These aggregate statistics will not allow anyone to identify your name or other personal information about you.
To whom we disclose information
If you purchase training, coaching or personality test and or screening through CDLDU, we share the information that you provide with a limited number of outside companies. Following is a list of these companies:
Luma Brighter Learning
Safeguarding your information
We work to protect the security of your information during transmissions by using secure socket layer (SSL) software, which encrypts the information you input. We also use passwords and various firewalls. These measures increase the security and privacy of information traveling to, from, and within CDLDU web sites.
Employees who have access to any online information are required to follow company procedures designed to keep the information secure and confidential. Employees who violate our privacy policies will be subject to disciplinary actions, including termination when appropriate.
Virtual Meetings and Community discussion groups: It is important to understand that the information you submit in discussion groups, virtual meetings is recorded and protected with high security processes. We have taken exceptional effort to keep an “air gap” between your thoughts and the world wide web in general. No statement, text, audio recording or video can be edited, copied, or posted elsewhere than by you, the originator. Nothing is being captured and indexed by Google or any other data capturing and monetizing service. The only thing we cannot stop is screen photographs, but we are working on that as well. These virtual meetings and community discussion groups are restricted to CDLDU members only. If a third party attempts to contact you, please report this breach to us as soon as possible.
call 855-235-6500, or write us at:
CDL Drivers Unlimited, Inc.
4631 Brown Ave
Jacksonville, FL 32207
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